Confirmation – Priority Appointment Counseling Request for Your Client

Thank you for submitting your request for a HOEPA Priority Pre-purchase Counselingâ„  session. A representative will be reaching out to your client during our hours of operation: Monday through Friday, 7am to 7pm (Pacific) to complete your client’s registration and schedule a counseling session. During the session, a certified financial counselor will assess your client’s debt and expenses, ability to afford a mortgage, review the Good Faith Estimate and provide education on the loan application process. Please ensure your client has obtained his or her Goof Faith Estimate (GFE) to provide to during registration. Counseling cannot commence until a copy of the GFE has been received by our agency. You can also send in your client’s Good Faith Estimate by:

The certificate of completion will be sent electronically to your client and to you, with authorization, upon completion of the session. is a HUD-approved housing counseling agency who can assist in the completion of HOEPA counseling requirements. If you have any questions or your client needs to speak with a counselor right now, please call us at (888) 845-9057.

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